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I cannot see if the other party has read my messages

There are two possible reasons not seeing message statuses.

  • The other party has disabled the Send “Seen” Status option on their side.
  • You’ve disabled the option to send “Seen” status on your app. This feature is bi-directional, which means that when it’s disabled, you cannot see if other people have read your messages too. In that case, the solution is to turn on the Send “Seen” Status option.
Updated on September 19, 2017

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