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  4. Secure BlackBerry – Quick Start Guide

Secure BlackBerry – Quick Start Guide

This article is a quick start guide to Secure Group’s Secure BlackBerry product. Secure BlackBerry is a hardened, robust version of the once popular mobile device.


To get started with Secure BlackBerry, you will need:

Secure BlackBerry is not one but all three items in that list above. While the BlackBerry handsets and the BES SIM card are the tangible components of the product, your subscription is the ingredient that adds configurable and granular control over your mobile communication.

Enroll with Secure BlackBerry

Step 1: Download Secure BlackBerry apps

We have this obsolete video with instructions how to download the Secure BB apps. However, the topic here will offer a basic alternative workaround that will do the job. So, these steps are an alternative to what the video teaches you, but the final result will be the same.

Follow these steps:

  1. Tap the Mail icon.
  2. Press the Menu button and select Compose Email. A message states you’ll be redirected to a Setup wizard. Hit OK.
  3. Select Enterprise account.
  4. Enter your Secure Blackberry Email address; and Password.
  5. Click OK to start the enrollment process.

That’s it: your device will connect to the server to download files, and then perform a restart. After the device restart, you will be notified that you have installed the following apps:

Your device may also prompt you to enroll with your organization’s PGP Universal Server. However, before you continue with that, you must activate your enterprise account.

Step 2. Activate your Enterprise account

We have this video with instructions how to perform account activation.

Step 3. Create a private key

Next, you need to create a private key for your PGP-encrypted emails. We have uploaded a video for Steps 3 and 4.

Follow these steps:

  1. Go to the My Account app, and tap to open it.
  2. Scroll down and hit Create Keys.
  3. Enter your passphrase in the passphrase 1 input text box.
  4. Re-enter (confirm) your passphrase in the passphrase 2 input text box.
  5. Hit Create Key. You will receive a confirmation for the successful key creation.

Your next and final step is to enroll with your enterprise PGP server.

Step 4. Enroll with your PGP Enterprise server

This link offers the rest of the video for completing the device enrollment process. This quick tutorial here will show an alternative way of achieving that.

  1. Open device Settings.
  2. Scroll down to find Security and open it.
  3. Locate the PGP menu and open it.
  4. Hit the Menu button and select Enroll with Universal Server.
  5. Your email address is displayed. Hit OK to confirm it.
  6. After that, the device will perform some checks and continue with the process.
  7. Next, your device will suggest you download your keys. You will need to create a keystore password.
  8. Type your keystore password, and confirm it. Note that this password is not the passphrase you created earlier. You will have to supply this password each time you attempt to open or send an encrypted email.
  9. Your next step will be to supply the passphrase you created earlier and hit OK.
  10. The universal server enrollment process is complete. Press back to go to the device Home screen.

That’s it. You are now ready to send and receive encrypted emails.

Quick tips

Before you go on with your Secure BlackBerry experience, let us remind you of the following:

No Voice calls

You cannot have voice calls on Secure BlackBerry. Reason: voice calls are not encrypted; therefore are not secure.

No text messages

But then again, emails work so well on the BlackBerry device, including strongly encrypted ones. Keep in mind that regular text messages are not encrypted as well.

A lot of restrictions

Secure BlackBerry comes with various multiple levels of mutually entangled restrictions. We have added restrictions on the following levels:

Updated on September 27, 2017

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