A quick-list of terms you will encounter across the Secure Manager screens:
|1.||Activation code||Activation codes are considered as part of the Secure Phone product line. When you purchase a code for Secure Phone, it allows your end user to create an account to “self-enroll” the device on initial setup; and self-activate their subscription.|
The activation code servers two important purposes:
|2.||Client area (LAS)||The Client area is an obsolete term for the Secure Manager. LAS (License Administration System) is another alias of the Secure Manager.|
|3.||Dashboard||This is the Secure Manager Home screen. The dashboard provides a quick overview of all your current subscriptions and service statuses, as well as convenient shortcuts to respective services with selected statuses.|
|4.||Domains||The very same meaning as with any domain, like yourdomain.com. The idea for you to purchase domains in the Secure Manager is to dedicate it to a group of accounts. Every account name is an email address with the domain you select. Thus when you purchase domain, you can create accounts (respectively, email addresses) using your domain.|
Secure Manager allows you to purchase a new domain; or transfer an existing (already purchased) domain.
|5.||Invoices||Each subscription to a service you purchase has an invoice attached to it. Each invoice has a Due date for payment; and a grace period for payment after Due|
|6.||Notifications||All your actions in Secure Manager: orders, management actions, domain transfers, etc. are listed in a notifications queue. You can view your queue in the top right corner of the Dashboard.|
|7.||Preactivation||A preconfigured account for Secure Phone and/or Secure BlackBerry subscription. When you make an order, you can use the preactivation for the account you purchase. Obviously, you must have preactivations prepared prior to subscription purchase.|
|8.||Products / subscriptions||These are all the product types you can purchase in the Secure Manager:|
|9.||SAS||The Secure Administration System (SAS) is the backend component that allows you to remotely configure and manage Secure Phone devices and accounts.|
The Secure Manager also allows you to perform management actions: however SAS controls what’s on the Secure Phone device, whereas the Secure Manager management actions pertain to subscription management mostly.
|10.||Secure Manager Shop||The product selection and purchase wizard in the Secure Manager.|
|11.||Subscription status||Every type of subscription may pass through several statuses.|
All subscriptions in Active status are the ones currently in use by your customers.
|12.||Tickets||Secure Manager comes with a support portal for your convenience and troubleshooting. You can view your notifications|
|13.||Visibility Groups||This is a way to group Secure Phone accounts. Visibility Groups allow bulk management of some (or all) group member devices. You can manage Visibility Groups in SAS; however you assign a Secure Phone account to a group upon the subscription order in Secure Manager.|
Looking for a term you couldn’t find in the Glossary? Please, write us in the comments section and we will add it here.