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Introduction to Secure Manager

The following tables include basic descriptions of the Secure Manager sections.

Home screen

Also called the Dashboard, this screen allows you to view basic current info and statuses of your subscriptions and preactivations.

The graph displays the number of your subscriptions and renewals on a monthly basis. You can also see the current status of each service in the top right corner.

Secure Manage Home (Dashboard)

Services

This menu provides access to all management screens for your services: Secure Phone, Secure BlackBerry, SIM cards, and Secure Pack. You can view all your subscription purchases and the statuses their services are in.

Secure Manager "Services"

The following table includes basic descriptions of the “Services” subsections (submenus).

Services > SubmenuDescription
1.My ServicesThis screen allows you to view and manage your subscriptions: Secure BlackBerry, SIM Cards, Secure Pack, Secure Phone. Subscriptions are presented in a grid, and you can perform management actions on any selected account subscription.
2.SIM Cards ManagementThis screen allows you to view and manage payments for your SIM card subscriptions.
3.PreactivationsThis screen allows you to create, view and manage preactivations for Secure BlackBerry and Secure Phone.
4.Secure Phone Visibility GroupsThis screen allows you to create, view, delete and manage Visibility Groups of Secure Phone users.
5.Move Secure Pack AccountsThis screen allows you to move under your Secure Manager Account any existing Secure Pack account purchased from Google Play Store.

Domains

This menu provides access to all screens for purchase, transferring and management of domains.

Secure Manager - Domains

The following table includes basic descriptions of the “Domains” subsections (submenus).

Domains > SubmenuDescription
1.My DomainsThis screen allows you to view domains purchased through Secure Manager, or transferred to Secure Manager.
2.Register a DomainThis screen allows you to purchase domains.
3.Transfer DomainsThis screen allows you to transfer domains you have purchased outside the Secure Manager
4.Manage DNSThis screen allows you to edit DNS configurations of all domains you own in the Secure Manager.

Invoice

This menu allows you to view and manage your current and past invoices, as well as the current statement. You can also deposit funds to your account here.

Secure Manager "Services"

The following table includes basic descriptions of the “Invoice” subsections (submenus).

Invoice > SubmenuDescription
1.My InvoicesThis screen allows you to view, print, download and pay some or all pending invoices.
2.StatementThis screen allows you to view and download a summary of all currently paid and unpaid invoices alongside your current balance and pending payments.
3.Add FundsThis screen allows you to add funds via the payment methods accepted with your Secure Manager account. You can use your deposit to cover existing subscriptions, or purchase new ones.

Support

The Support section allows you to create and follow the tickets you create and also includes links to various information on the web, provided by Secure Group.

Your tickets in Secure Manager

The following table includes basic descriptions of the “Support” subsections (submenus).

Support > SubmenuDescription
1.TicketsThis Screen allows you to create and view support tickets.
2.AcademyAn external link to the Secure Group’s Academy.
3.Video TutorialAn external link to the Secure Group’s videos.
4.NewsAn external link to Secure Group’s news blog
5.Activity LogA basic log with all messages generated by the system in response to your actions.
6.Email HistorySimilarly to the Activity Log, this screen displays all the emails the system has sent to you, regarding particular actions and notifications.
7.Notification HistoryThis is the full view of your Notifications queue.

Shop

The Shop is your one and only stop for purchasing Secure Group’s products. Also called the “Shopping cart,” this section provides a wizard to assist you with your purchases. This is also where you create Secure Phone, Secure BlackBerry, and Secure Pack accounts.

Secure Manager Shop

Updated on September 27, 2017

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